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Roundtable - Frontiers in Customer Experience Management

Start Date: 08-21-2012 01:00PM
End Date:   08-21-2012 02:00PM    Timezone: (GMT -5:00) Eastern Time (US & Canada), Bogota, Lima

Webinar - Free event

Summary: New capabilities enable innovative approaches that reduce costs and build customer loyalty.

Description: Join this roundtable as we discuss:• How new technology solutions change customer interactions• Successful applications featuring unified communications, social media, and more• How companies decide what new capabilities they should deploy• Benefits and challenges• Leading practices in deploying new solutions

Presenter: Don Van Doren, Vanguard Communications

Selected categories: Education

Selected tags: Call Centers, Customer Relationship Mgt.

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