Webinar and Virtual Event View
Roundtable - Frontiers in Customer Experience Management
Start Date: 08-21-2012 01:00PM
End Date: 08-21-2012 02:00PM Timezone: (GMT -5:00) Eastern Time (US & Canada), Bogota, Lima
Webinar - Free event
Summary: New capabilities enable innovative approaches that reduce costs and build customer loyalty.
Description: Join this roundtable as we discuss:• How new technology solutions change customer interactions• Successful applications featuring unified communications, social media, and more• How companies decide what new capabilities they should deploy• Benefits and challenges• Leading practices in deploying new solutions
Presenter: Don Van Doren, Vanguard Communications
Selected categories: Education
Selected tags: Call Centers, Customer Relationship Mgt.
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