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Enterprise Collaboration Strategies

Start Date: 06-26-2012 01:00PM
End Date:   06-26-2012 02:00PM    Timezone: (GMT -5:00) Eastern Time (US & Canada), Bogota, Lima

Webinar - Free event

Summary: Learn new strategies for delivering exceptional outcomes and customer experience using next-generation customer contact technology.

Description: Enterprise Collaboration Strategies for World-Class Customer Experience. In this webinar, discover how you can: Improve relationships through collaboration, foster loyalty with multi-channel engagement, transform the contact center into a center for exceptional customer experience.

Presenter: Art Schoeller, Principal Analyst Forrester

Selected categories: Customer Service

Selected tags: Call Centers

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