Sign Up!/Log In                        

View a Webinar or Virtual Event - wwWebevents

Webinar/Virtual Event View  »  Please log in or sign up

Webinar and Virtual Event View

 

The Ultimate Roadmap for Selecting Your New Contact Center


Start Date: 07-10-2012 01:00PM
End Date:   07-10-2012 02:00PM    Timezone: (GMT -5:00) Eastern Time (US & Canada), Bogota, Lima

Webinar - Free event

Summary: It’s a great time to select a new contact center solution & ensure that you have the right ACD, dialer and applications (recording, QA, WFM.

Description: .Best practices & roadmap for selecting a new contact center solution .How to build a selection model that addresses your processes & goals, & how to thoroughly assess various alternatives .What components to analyze in order to identify the potential impact & contributions of each solution to the customer experience .How to commercialize the selection & negotiate the deal

Presenter:

Selected categories: Education

Selected tags: Call Centers, Customer Relationship Mgt.


Webevent and Information Links Bookmark and Share

Requires login or (free) sign up to activate all hyperlinks

Sign up
Contact


Return to Previous Search